Published 11/14/2024
Keywords
- Employee demoralisation,
- organisational demotivation,
- empowerment,
- burnout prevention,
- employee engagement strategies
How to Cite
Copyright (c) 2024 Psychological Research (in the Balkans)
This work is licensed under a Creative Commons Attribution 4.0 International License.
Abstract
This paper examines the factors contributing to demoralisation and demotivation within organisations, with a focus on how these issues impact employee performance and overall organisational success. The discussion centers on several key areas, including de-empowerment, lack of control over decisions, and the exclusion of middle management and direct supervisors from senior-level decision-making. Additionally, the financial aspects, lack of development oppor- tunities, alienation from socialisation and team ties, and insufficient management focus on team morale and cohesion are explored. These elements often compound the issue of burnout, especially when organisations focus on resilience without addressing capacity and unrealistic deadlines. By identifying these demotivating factors and their interconnections, the paper highlights how organisations can address these challenges through better engagement strategies, improved deci- sion-making processes, and a more realistic assessment of employee workloads.
References
- Deci, E. L., & Ryan, R. M. (1985). Intrinsic motivation and self-determination in human behavior. Plenum Press.
- Maslach, C., & Leiter, M. P. (2016). Understanding the burnout experience: Recent research and its implications for psychiatry. World Psychiatry, 15(2), 103-111. https://doi.org/10.1002/wps.20311
- Herzberg, F. (1966). Work and the nature of man. World Publishing.
- Hackman, J. R., & Oldham, G. R. (1976). Motivation through the design of work: Test of a theory. Organizational Behavior and Human Performance, 16(2), 250-279. https://doi.org/10.1016/0030-5073(76)90016-7
- Salanova, M., Schaufeli, W. B., Xanthopoulou, D., & Bakker, A. B. (2010). The gains of a happy workforce: Work engagement. In S. L. Albrecht (Ed.), Handbook of Employee Engagement (pp. 191-204). Edward Elgar Publishing.
- Kahn, W. A. (1990). Psychological conditions of personal engagement and disengagement at work. Academy of Management Journal, 33(4), 692-724. https://doi.org/10.5465/256287
- Schaufeli, W. B., & Bakker, A. B. (2004). Job demands, job resources, and their relationship with burnout and engagement: A multi-sample study. Journal of Organizational Behavior, 25(3), 293-315. https://doi.org/10.1002/job.248
- Bakker, A. B., Demerouti, E., & Schaufeli, W. B. (2003). Dual processes at work in a call centre: An application of the job demands–resources model. European Journal of Work and Organizational Psychology, 12(4), 393-417. https://doi.org/10.1080/13594320344000165
- Gagne, M., & Deci, E. L. (2005). Self-determination theory and work motivation. Journal of Organizational Behavior, 26(4), 331-362. https://doi.org/10.1002/job.322
- Luthans, F., & Youssef, C. M. (2007). Emerging positive organizational behavior. Journal of Management, 33(3), 321-349. https://doi.org/10.1177/0149206307300814
- Mijakoski, Atanasovska, Bislimovska, Brborović, Brborović, Cvjeanov Kezunović, Milošević, Minov, Önal, Pranjić, Rapas, Stoleski, Vangelova, Žaja, Bulat, Milovanović and Karadžinska-Bislimovska (2023). Associations of burnout with job demands/resources during the pandemic in health workers from Southeast European countries. Frontiers in Psychology. https://www.frontiersin.org/journals/psychology/articles/10.3389/fpsyg.2023.1258226/full
- Nikolova, V. (2022). Depression, burnout and stress - Bulgarians feel more anxious. Bulgarian National Radio (BNR News). https://bnr.bg/en/post/101694627/depression-burnout-and-stress-bulgarians-are-becoming-increasingly-anxious
- Hou, Chia-Yi (2022). What is depersonalization and how does it relate to burnout? The Hill. https://thehill.com/changing-america/well-being/mental-health/3688483-what-is-depersonalization-and-how-does-it-relate-to-burnout/
- Prinz, P., Hertrich, K., Hirschfelder, U., de Zwaan, M (2012). Burnout, depression and depersonalisation – Psychological factors and coping strategies in dental and medical students. PubMed Central. GMS Z Med Ausbild. https://pmc.ncbi.nlm.nih.gov/articles/PMC3296106/
- Dimitrov, Y. (2023). Performance management – the relationship with motivation, job satisfaction and organizational commitment. Higher School of Insurance and Finance (VUZF Review, issue 1) and Central and Eastern European Online Library. https://www.ceeol.com/search/article-detail?id=1124668
- Anguelov, K., Stoyanova, Ts., Tamošiūnienė, R. (2020). Research of motivation of employees in the IT sector in Bulgaria. Journal of Entrepreneurship and Sustainability Issues 7(3):2556-2567 https://www.researchgate.net/publication/340281072_Research_of_motivation_of_employees_in_the_IT_sector_in_Bulgaria
- Angelova, M. (2014). Studying and overcoming human resource demotivation. Department of "Industrial Business" at UNWE. https://www.researchgate.net/publication/339658616_Mina_Nikolaeva_Angelova_PROUCVANE_I_PREODOLAVANE_NA_DEMOTIVACIATA_NA_COVESKITE_RESURSI